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Terms and Conditions

§ 1 ­Validity of Conditions


Our special offers, delive­ries and service are made on the basis of these terms of sale and delivery only. Thus, these terms will be valid for any future business relations, even if not additionally agreed.



§ 2 Conclusion of Contract


1. In our online catalogue, brochures, adverts etc. our special offers and price information are non-binding and subject to change. Errors and omissions excepted.

2. Specific offers are binding for 10 days, unless otherwise stated.

3. The purchase constitutes the buyer's offer to the vendor and is binding for 10 days. The purchase becomes a binding contract upon the vendor's acceptance, confirmation by the vendor is required. If the vendor does not refuse the purchase order within 10 days it is deemed to be confirmed and will become a binding contract.



§ 3 Prices


Prices are quoted including Value Added Tax (VAT) and are payable net.



§ 4 Dispatch


1. Dispatch will be made after bank transfer in advance, cash in advance via Paypal or cash on delivery within 3 working days after payment receipt or order receipt in case of cash on delivery. The dispatch will be made via Deutsche Post (DHL).

2. To other European countries than Germany we deliver for payment in advance only.





§ 5 Instruction of­ Retraction


1. right of withdrawal

The buyer has the right to recall the contract explanation without stating reasons within one month. The period begins at the earliest one day after receiving the goods and this instruction in writing. For goods that are not able to be despatched ( e.g. for bulky products) you can declare your redemption demand in writing, e.g. by letter, fax or e-mail. Goods that are not able to be despatched will be picked up. To keep in terms timely sending off the revocation statement, the goods or the redemption demand in time suffices. The revocation statement, the redemption demand or the reshipment of the goods has to be made to:



outdoor-works
owner nico götze
am schmelzbach 16
08112 wilkau haßlau


Fax: +49 (0)375 6924731


E-Mail: verkauf@outdoor-works.de



2. Revocation sequences


In the event of an effective revocation, each party shall return the benefits received to the other party and reimburse any eventual realized usage (e.g. use advantages). If you are not able to return the received goods totally or partly not or just in a degraded condition, you have to accomplish if necessary value compensation. For surrender of goods this does not apply, if the degradation of the goods is exclusive on their examination –as it would have been possible in a store - attributable. Apart from that you are able to avoid the value compensation, if you don´t take the item like your own in use, and if you forbear everything which could impair their value

3. Excluded from the revocation in accordance with sec 312 d subs 4 BGB (German Civil Code) are goods made according to customer specifications (custom) or clearly custom-tailored for the personal needs of the customers.

4. 1. (Reshipment inside of Germany) You have to pay the reshipment if the delivered goods are equivalent to the ordered goods and if the price of the returning item not exceeds an amount of 40 euros or if the the item exceeds that an amount of 40 euros and you did not rendered the consideration or contractually agreed part payment the at the time of the revocation. Otherwise is the sending back for you without charges.

4. 2. (Reshipment from abroad­) Exceeds the price of the returned goods 40 euros, we repay you a maximum of 4,95 euros from the actual paid costs. At an Order with a value under 40 euros, we are not obligated to bear the costs for the reshipment.­

5. The reverse transaction of the sales contract after revocation takes place in accordance with sec 357 subs. 1 BGB (German Civil Code)­





§ 6 Guarantee


1. Basis of any guarantee is the presentation of a valid sales receipt.

2. Die Gewährleistungsfrist für alle in unserem Onlinekatalog aufgeführten Artikel beträgt zwei Jahre ab Lieferdatum. Ggf. vorhandene längere Herstellergarantien bleiben hierdurch unberührt.

3. Ist der vom Käufer erworbene Gegenstand mangelhaft und oder wird innerhalb der Gewährleistungsfrist durch Fabrikations- und Materialmängel schadhaft, ist der Verkäufer berechtigt, den Mangel durch Nachbesserung zu beseitigen, bevor der Käufer andere Gewährleistungsansprüche geltend machen kann.

4. Obvious defects have to be indicated immediately at the latest within ten days after acceptance of delivery. The defective goods have to be returned in the same condition as at the time of delivery.

5. If repair or exchange of goods is not possible in an adequate timeframe, the buyer may choose either a discount or the cancellation of the purchase.



§ 7 Liabilities


Compensation claims through default in performance of contract, non-performance, default when the contract is concluded and illegal action are excluded, unless the vendor acts deliberately or negligently. As far as our liability is excluded this shall also cover possible personal liability of our staff members and employees. The liability exclusion does not apply to claims for compensation from inaccurate product descriptions, for which the buyer should protect themselves against the risk of consequential injury caused by a defect.



§ 8 Retention of Title


The goods remain the property of the vendor until receipt of payment of all existing and due receivables resulting from the business relationship with the buyer.



§ 9 Acceptance of Goods


1. If the buyer does not receive the ordered goods, the vendor is allowed a respite of ten days. After the expiration of this respite the buyer may cancel the purchase and claim compensation due to non-fulfilment.

2. It is not necessary to set a respite if the buyer definitely refuses acceptance or is not able to pay the purchase price.

3. If the buyer requests compensation it will amount to 15% of the agreed purchase price. Compensation may be higher or lower if the vendor proves there is more severe damage or if the buyer proves there is less damage.

4. The right of return of any buyer is not affected by § 9.



§ 10 Effectiveness


If individual conditions are or become ineffective or if omissions arise from the contract this does not detract from the remaining content of the contract.

§ 11 Legal domicile


Legal domicile for all disputes arising from the contractual relationship - if the customer is a registered trader - is also Wilkau-Haßlau.